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Toll Free: (800) 426 4915

Terms and Conditions

Please read the following terms and conditions carefully before placing your order. When you place an order you will be bound by our terms and conditions of sale. If you don't agree, please do not proceed with your order.

Definitions

"The Office Point" trading as "theofficepoint.com”, PO Box 351046, Los Angeles, Ca. 90035.

"Customer" or "you" means the person or company who place an order via the website, by phone, fax, email to purchase any of the products.

"Products" means the products offered for sale by theofficepoint.com via the website.

"the Website" means " theofficepoint.com" "

theofficepoint.com (“Site”) currently provided free of charge to users who agree to abide by these terms and conditions.  The Office Point reserves the right to change the nature of this relationship at any time, and to revise these Terms and Conditions from time to time as The Office Point sees fit.  Users who violate these Terms and Conditions will have their access canceled and they may permanently be banned from using the Site.  Users should check these Terms and Conditions periodically.  By using the Site after we post changes to these Terms and Conditions, you agree to accept those changes, whether or not you actually reviewed them. 

Privacy and Data Collection

The personal information that you give us when ordering products from us and the site is kept confidential by TheOfficePoint.com. We do not sell, trade, or lease our customer files, mailing or email lists. We do send an occasional newsletter with special offers (never more than four times a month) however we may send deals via email and you always have the option to ask to be removed directly from the email.  See our entire privacy information.

You agree to our Privacy Policy with the acceptance of these Terms and Conditions.

Price and Availability

All products advertised for sale on the site are subject to availability. If we fail to supply any products for any reason, we will not charge you for such products. However, we will not be responsible for compensating you for any other losses which you may suffer if we fail to supply products.  We are not responsible for typographical errors. We are not responsible for the customer ordering the wrong item.

All prices stated on the site or in any of our catalogs, price lists or other sales literature may be altered by us from time to time without notice to you. Prices may fluctuate without notice.

When the payment method is with credit card, or Google Checkout the payment is made at the point of order submission. Special orders, large orders and products that are back ordered may be delayed due to manufacturing issues beyond our control. Shipments will be made as soon as possible. At any point if we feel a customer is being skeptical with payment we may deny the right to process the order.

Delivering disclosure

We will deliver the products within the United States to the address provided to us by you at the time you place your order. Our standard charges for delivery are available to view on our shipping information page. We will try our hardest to ensure that the products are delivered to the address specified by you and by any delivery date estimated by us. However, we cannot guarantee that products will be delivered by the estimated delivery date. You agree that we shall not be liable to you for any losses, damages or charges incurred by you because of late delivery of the products. Upon signature for the receipt of the products at the address specified in your delivery instructions, the risk of damage to the goods shall pass to you. The office point will not be responsible for any claims stating that an item was not packaged when the warehouse clearly has it marked as in the package.

We attempt to deliver products as quickly as possible but cannot guarantee "next day delivery" on any order. This may be the case due to out of stock items in a warehouse or lost shipment issues and other issues that may occur.  If you require delivery by a given date it is imperative that you contact theofficepoint.com before ordering.  We will be happy to check stock and give you an estimate on delivery times. We will then provide you with a tracking number the next day if you request one.

Canceling a placed order

Orders placed in our system may already have been shipped within minutes of being placed. However we will try our best to modify or cancel the order for you if need be. However, if you place an order and need to cancel please be aware that it may have already shipped.  Trucks cannot be recalled and orders, once on those trucks, will be delivered.  If your order has already shipped and you would still like to return it, you will be responsible for all freight charges.  We will try very hard to stop any shipment if we can because we believe in great customer service.

Any request to cancel an order must be made via email allowing us a written record of your request. You can email sales@theofficepoint.com.

If you refuse shipment on UPS orders for the purposes of canceling an order you will not be credited back for the shipping charge. Shipping charges may vary depending upon the weight of the package.

Returning Goods

We want you to be satisfied with the products you buy from us. We are constantly working on providing you with the best tools so you can buy at a great price. If you are not happy with the goods you have purchased for any reason, please refer to our return information page and follow the return process.

Returns to some of the warehouses can incur a restocking fee (the percentage depends on the manufacturer). The Office Point will not be responsible for any restocking fees.

Damage Claims or Shortages Important Notice:  Any claims for damage and/or shortages MUST be reported in 24 hours of delivery without exception.  Be sure to check your deliveries upon receipt. When you sign for your packaged delivery it is under your responsibility and therefore we will not be responsible for any damage that takes place.

You agree to our Return Policy with the acceptance of these Terms and Conditions.

Liability

We cannot accept any responsibility and will not be liable for any damage to the products caused by you.

Without prejudice to your statutory rights, the information and materials contained in this site (including without limitation text, graphics and links) are provided on an "as is" basis with no warranty and in particular, we do not represent or warrant that the information accessible via this site is accurate, complete or current or that the use of this site will be uninterrupted or error free. Price and availability information is subject to change without notice. Products purchased from the site are warranted in accordance with the law, and nothing in these terms and conditions is to be taken to exclude or restrict any rights which applicable law grants to you in respect of such products. Individual products may be the subject of additional warranties or guarantees given by their manufacturers directly to you.

Except as provided above there are no other warranties, conditions or other terms, express or implied, statutory or otherwise, and all such terms are excluded by these terms and conditions to the maximum extent permitted by law. We accept no liability for any indirect or consequential loss, however it may arise and even if we have previously been advised of the possibility of such loss.

Acceptance of Orders

The receipt of an order confirmation email by theofficepoint.com does not constitute acceptance of an order. theofficepoint.com reserves the right to reject orders or limit the quantities on any order. It is possible that verification of customer information may be required prior to acceptance and fulfillment of an order. theofficepoint.com reserves the right to accept business or reject business from any individual, business or organization. If your order is accepted you agree to pay the full price, including shipping (if applicable) and sales tax (if applicable) shown on the checkout page. If there are additional services required such as lift gate or inside delivery you agree to pay for these services (which will be quoted prior to shipment).

Coupon Codes

theofficepoint.com reserves the right to limit the use of coupon codes.  We may, at our discretion, limit the times per customer a coupon code may be used.  Any TOP deal, sale items being presented on the site may be canceled by us. Of course we will let the customer know before we charge the difference. Coupon codes are intended for individual use one time per customer.

Purchase Orders

theofficepoint.com accepts pre-approved purchase orders from government agencies, hospitals, public and private schools and Fortune 1000 companies. We require purchase orders be for a minimum order of $200. Purchase order payments are Net 15, an anything beyond this may result in a late fee.

Purchase Orders are not accepted from individuals.  Purchase Orders are also not accepted from any other company or organization without being PRE-APPROVED.  Any order placed using the Purchase Order option during checkout not fitting the above criteria will be deleted immediately. Please call 800-426-4915 for an application for purchase orders.

If you desire to open an account with TheOfficePoint.com please fax the following information:

Business name and address (including corporate name, if different from DBA)

Business owner name(s)

Business Tax ID number

Three trade reference

Bank reference

Fax to 866-430-4264

We check all applications with a credit reporting agency as well as report payment histories.  If you have questions please feel free to contact us at 800-426-4915 between 9:00 am and 4:00 pm PST.

We welcome your feedback about the Site.  However, any comments, ideas, notes, messages, suggestions or other communications sent to the Site shall be and remain the exclusive property of The Office Point, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.  Should you have any questions or complaints regarding violations of these Terms and conditions, please contact us.

 


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